Bus-Tech, Inc.

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Customer Satisfaction Survey

Which of our products do you use?

Mainframe Data Library
zDASD
Other:  

What applications will be used with the Bus-Tech product?

Please rate your level of agreement with the following statements.

Strongly
Agree		 Agree Disagree Strongly
Disagree
The sales representative provided adequate support and information.
My order was processed correctly.
My order was processed in a timely manner.
My order was delivered on schedule.
Our price compared to competing products prices is a better overall value.
Technical information and documentation was readily available.
Technical support provided was helpful.
The product was simple and easy to install.
The maintenance policy was described in detail.
My overall satisfaction with the product and services I have received is high.
Problems that were encountered (if any) during installation, were resolved promptly and accurately.
Problems that were encountered (if any) after installation, were resolved promptly and accurately.

Please explain any statements you disagreed with, or any additional comments you wish to make.

Do the features and functionality of our product(s) meet your requirements?

Yes No

If no, please explain why?

What are the features you like most about the product?

What are the features you least like about the product?

Would you like to receive additional product information?

Yes No

About? (Check all that apply)
Mainframe Data Library
Mainframe Appliance for Storage
Mainframe Appliance for Storage - Entry
zDASD
Mainframe Appliance for Networking
Professional Services - Channel Care
Other:  

Customer Information:

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Address:
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Contact Bus-Tech

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