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Mainframe Appliance for Storage

IEC502E Error Message When Mounting a MAS Tape Volume

Symptom

The following sequence of messages is displayed on the Host every time a certain virtual tape is mounted by the MAS:

IEF233A M XXXX,PRIVAT,SL,jobname,stepname,dsn
IEC502E R XXXX,volser,SL,jobname,stepname
IEC501A M XXXX,PRIVAT,SL,NOCOMP,jobname,stepname,dsn
IEC502E R XXXX,volser,SL,jobname,stepname
IEC501A M XXXX,PRIVAT,SL,NOCOMP,jobname,stepname,dsn
IEC502E R XXXX,volser,SL,jobname,stepname
IEC501A M XXXX,PRIVAT,SL,NOCOMP,jobname,stepname,dsn
IEC502E R XXXX,volser,SL,jobname,stepname
IEC501A M XXXX,PRIVAT,SL,NOCOMP,jobname,stepname,dsn
IEC502E R XXXX,volser,SL,jobname,stepname
IEC501A M XXXX,PRIVAT,SL,NOCOMP,jobname,stepname,dsn
Note that there is no reason code associated with the IEC502E message, or any other explanation being displayed on the Host console for the volume rejection.

On the MAS, the only error message displayed is "MAS484W: Mount loop, mount ignored", because the Host keeps asking for the same volser (PRIVAT) over and over.

Resolution

One possible explanation for this is that a tape with the same volser being mounted by the MAS is already in use on another drive on the Host. This situation should not occur on a properly configured system, but it is conceivable that it could happen under certain circumstances:

  • The virtual tape volume defined on the MAS has the same volser as a real, physical tape volume already in use.
  • There are multiple MAS virtual tape libraries defined on a single MAS, with some duplication of volsers between the tape libraries, and MAS devices using these tape libraries are attached to the same Host.
  • There are multiple MAS controllers attached to the Host, and there is duplication of volsers in the separate virtual tape libraries attached to them.

You can check whether the volume being mounted by the MAS is already mounted on the Host by entering the following MVS console command, where volser is the volume serial number being mounted by the MAS and being rejected by the Host:

D GRS,RES=(SYSZVOLS,volser)


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